Travel Agent Program

TRAVEL AGENT PROGRAM

The San Juan Water Beach Club Hotel is Located on an exclusive corner of Isla Verde beach, the 80-room San Juan Water Beach Club Hotel invites you to experience our modern eco-Zen atmosphere, award-winning guest-centric service and the warmth of Puerto Rico.

The San Juan Water Beach Club l has been offering travel agent commisions worldwide thru GDS systems. We are expanding the program to our own booking engine to accelerate the booking process and commision payments. We are launching the Travel Agent Program wich will offer lowest available rates and benefits to your clients.

PROGRAM BENEFITS

BEST AVAILABLE RATE

We offer the lowest rates available with the Travel Agent program including exclusive Private Offers. All rates on the website are commisionable unless stated otherwise.

10% COMMISION

We offer the lowest rates available with the Travel Agent program including exclusive Private Offers. All rates on the website are commisionable unless stated otherwise.

Nearby Airport :

SJU (Luis Muñoz Marin International Airport) 15 min drive
SIG (Fernando Luis Ribas Dominicci, Isla Grande) 10 min drive

GDS Codes:

Amadeus: YX SJUWCH Apollo/Galileo: YX 02730 Worldspan: YX SJUWC Sabre: YX 045650

PROGRAM FAQ's

How do I make commisionable reservations?

Just click the Book Now button at the top of this page, add your IATA in the travel agency code section and complete the reservation.

Which rates are commisionable?

All of our booking engine rates are commisionable unless stated otherwise in the rate detail section.

How do I get paid commisions?

In order to get paid commision from a qualified booking, the reservation must have been done with your IATA code in our booking engine or GDS system.

We use Onyx Center Source for commision payments and we encourage to create an account with Onyx to accelerate the payment process.
To create an account please click here.

When will commisions be paid?

If the booking qualifies for commision payment will be processed thru Onyx Center Source.

Commissions are processed at the end of calendar month for the current month’s departures. Payment of commissions usually occurs 45-60 days after departure.

Who do I contact for commission inquiries and claims of a reservation?

In order to provide better tracking of all commisions, all inquiries and commission claims must go thru to Onyx CenterSource directly.
If you are already are an Onyx member please visit Onyx to research and open inquiries
If you are not a member please submit the following information to ClientSupport@onyxcentersource.com

Your Travel Advisor number.
Confirmation Number Guest Name
Arrival/Departure Date
Number of Nights and Rooms
Total Revenue (estimated)
Total Commission (estimated)

Additional Information:

Please do not contact the hotel property directly.
Inquiries should be opened no earlier than 60 days after date-of-departure (DOD)
Inquiries received more than 180 days after DOD will not be processed.
Only reservations with a valid Travel Advisor number (IATA) are processed through the central commission process.
Travel professionals are required to reconcile their payments prior to contacting Onyx CenterSource for assistance.